Privacy Policy
This Privacy Policy outlines how Total Health Supplements collects, uses, and protects any information you provide when using this website. We are committed to safeguarding your privacy and ensuring your personal data is handled responsibly. This policy also explains how we comply with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) [pre-GDPR enforcement]. If we ask you to provide specific information that can identify you, rest assured that it will only be used in accordance with this privacy statement. Total Health Supplements may update this policy periodically, so please check back regularly to stay informed of any changes.
The DPA & GDPR Compliance
We comply with the Data Protection Act 2018 and are fully aligned with the GDPR, which came into effect in May 2018.
Information We Collect
We collect the following information to understand your needs and enhance your shopping experience:
- Personal identification details (such as your name, email address, and shipping address).
- Payment information (processed securely through our payment processors).
- Preferences and interests related to our products and services.
This information helps us:
- Maintain internal records.
- Improve our products and services based on customer feedback.
- Periodically send promotional emails about new products, special offers, or information we think you may find interesting, using the email address you have provided.
- Contact you for market research purposes, which may be done via email, phone, or mail.
- Customize our website according to your interests.
Sharing Your Information
To fulfill orders and provide you with the best possible service, we may share your personal information with trusted suppliers. This includes details necessary for order processing, shipping, and customer service. We ensure that these suppliers comply with data protection regulations and handle your information securely.
Security of Your Information
We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online against unauthorized access or disclosure.
Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and cookies help analyze web traffic or notify you when you visit a specific site. Cookies allow web applications to tailor their operations to your needs by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to better meet customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.
Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful. A cookie does not grant us access to your computer or any information about you beyond the data you choose to share. You can accept or decline cookies, although declining cookies may prevent you from fully utilizing the website.
Website Visitor Tracking
Our website uses tracking software to monitor visitor engagement and usage patterns. This software may save cookies to your computer’s hard drive to track your interactions with the site but will not store or collect personal information.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you leave our site using these links, we do not have control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and they are not governed by this privacy policy. We encourage you to exercise caution and review the privacy statements applicable to those websites.
Downloads & Media Files
Any downloadable documents, files, or media made available on this website are provided at your own risk. While precautions have been taken to ensure the availability of genuine downloads, we advise users to verify their authenticity using third-party anti-virus software or similar applications. We accept no responsibility for third-party downloads or those provided by external websites.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at info@totalhealthsupplements.ie.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties if you indicate that you wish to receive this information.
You may request details of personal information that we hold about you under the Data Protection Act 2018. If you would like a copy of the information held about you, please write to us at Eskerboy, Kiltormer, Ballinasloe, Co. Galway, Ireland.
If you believe any information we hold about you is incorrect or incomplete, please notify us as soon as possible at the above address. We will promptly correct any information found to be inaccurate.
Contacting Us
If you contact us through the website, you do so at your discretion and provide any personal details requested at your own risk. Your personal information is kept private and stored securely until it is no longer required.
Where we have clearly stated and made you aware, and where you have given your express permission, we may use your details to send you product or service information through a mailing list system. This is done in accordance with the regulations outlined above.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new policy here and updating the “Last Updated” date. We encourage you to review this policy regularly for any changes.
Last Updated: 17/10/2024